ACCESSIBILITY POLICY
Effective Date: 01/01/2025
Company Name: The Surveyor Agency Ltd
Contact Email: accessibility@thesurveyoragency.co.uk
Our Commitment to Accessibility
The Surveyor Agency is committed to ensuring digital accessibility for everyone, including people with disabilities. We aim to make our website, digital content, and marketing materials as accessible and usable as possible, following the principles of inclusive design.
We are actively working to increase the accessibility and usability of our website and content by adhering to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standard wherever reasonably possible.
What We’re Doing
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Using clear, simple language across our content
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Ensuring strong contrast between text and background
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Supporting keyboard navigation across major sections
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Adding alternative text for images and graphics
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Ensuring that downloadable PDFs are tagged and screen-reader friendly
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Making forms accessible to assistive technologies
Limitations and Areas for Improvement
While we aim for full accessibility, some legacy content, embedded third-party tools, or externally hosted platforms (e.g. certain email campaign templates) may not yet meet all accessibility standards.
We are continuously working to identify and resolve these issues as part of our development cycle.
Feedback and Contact
If you experience any accessibility issues or have trouble using any part of our website or content, please contact us. We welcome feedback and are happy to assist you directly.
📧 Email: accessibility@thesurveyoragency.co.uk
📞 Phone: +44 75680 69343
📍 Mail: The Surveyor Agency Ltd, New Orchard, Bottom Lane, West Wellow, Romsey, SO51 6EZ
We aim to respond to all accessibility-related queries within 5 working days.
Enforcement Procedure
If you are not satisfied with our response to your concern, you may contact the Equality Advisory and Support Service (EASS):
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Phone: 0808 800 0082